What is Craftly?
Craftly is a monthly lifestyle subscription service that delivers unique, modern products from small-batch brands. Each item is handpicked by Craftly founders Adam Montoya and Cathy Diep, along with their team.
How does it work?
Once a month, right around the 25th, you'll receive a package of 4 products, right at your doorstep. You'll find beautifully packaged items and special gifts to share with friends/family, all with an average $40 value.
How much does it cost?
Our subscription box is only $25/month. The total retail value is generally $40+ per box.
What's inside Craftly?
Craftly is always on the hunt for "the next cool thing" and strives to find unique and high-quality modern items to include in our monthly box experience. We include only full-size and deluxe (travel) size items. Sometimes we'll throw in some samples as a freebie!
Here are some examples of what you might expect in your Craftly subscription:
- Grooming (e.g. skincare, hair care, bath and body products)
- Healthy snacks (e.g. all-natural, organic and/or gluten-free)
- Personal accessories (e.g. wallet, pins, patches, socks, etc)
- Home goods (e.g. books, stationery, fun novelty items, room accents, etc)
- Tech (e.g. desk, audio, camera, and/or phone accessories)
*Our box is dual gender and meant to be enjoyed by both men and women.
How does billing work?
Subscriptions are rebilled once a month, on the 25th of each month.
What is this month's deadline?
Those who sign up before the 15th will receive the current month's box! All subscription orders processed after the 15th will ship the following month.
Where and how do you ship?
We ship worldwide! All orders are shipped via USPS.
How can I cancel my subscription and/or receive a refund?
If you ever need to close your subscription, you can cancel anytime by either logging into your account or emailing us! Here's a step-by-step approach if you need a little hand holding (I mean, if you're cool with that). Just make sure you cancel prior to shipment (generally around the 15th of each month). Unfortunately, we are unable to provide refunds for boxes that have shipped.
Can I skip a month and keep my subscription? I just don't have enough money now!
Absolutely! You can do so by logging into your account to make the changes. Here's a thorough step-by-step instruction here!
I have a question that's not listed here.
No problem! You can visit our help center here for more info. If you still can't find an answer to your question, please feel free to send us an email using the form conveniently located to the right.
How do I contact you?
You can contact us anytime at firstname.lastname@example.org or use to form conveniently located on the right! You will generally receive a reply within 2 business days.
We're here to help! Business hours are M-F 10am to 6pm PT.